Reisinger Electric – Privacy Policy

Effective Date: July 1, 2026

Website: https://www.electrician2go.ca

Company: Reisinger Electric ("we," "us," "our")

Reisinger Electric is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information necessary to schedule, quote, perform, and bill for our electrical services. This information includes:

  • Contact Information: Name, property address, billing address, phone number, and email address.

  • Service & Job Details: Property access instructions, job site photos, electrical panel specifications, and permit documentation required by Technical Safety BC.

  • Financial Information: Payment details, credit card numbers, or e-Transfer information processed securely through our third-party field management and payment software (Housecall Pro / payment processors).

2. How We Use Your Information

We use your personal information solely to:

  • Provide estimates, perform electrical services, and process payments.

  • Communicate job updates, appointment confirmations, and invoice reminders via email, phone, or SMS.

  • Apply for required electrical permits with Technical Safety BC or local municipalities.

  • Maintain records for our 2-Year Workmanship Warranty and accounting purposes.

3. Disclosure of Information

We never sell, trade, or rent your personal information to third parties. We only share information with trusted third parties as necessary to conduct our business, including:

  • Service Partners: Software systems like Housecall Pro for scheduling, invoicing, and secure payment processing.

  • Regulatory Authorities: Technical Safety BC or municipal electrical inspectors to pull required electrical permits and pass inspections.

  • Legal Requirements: When required by law or to protect our legal rights, property, or safety.

4. Data Storage & Security

We employ industry-standard physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, or disclosure. Payment information submitted digitally is encrypted and processed in compliance with PCI-DSS standards.

5. Access to Your Information

You have the right to request access to the personal information we hold about you or request corrections if any details are inaccurate. To make a request, please contact us using the details below.

6. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Reisinger Electric

Owner: Trent Reisinger

Email: trent@electrician2go.ca

Phone: 778-885-7074

Website: https://www.electrician2go.ca